Cookie Policy
This Cookie Policy specifically outlines how TrackMyMachines uses cookies, related tracking technologies, and similar tools to identify and authenticate you across our web platforms and connected applications.
1. What are Cookies?
A cookie is a small data file that is placed onto your computer or mobile device when you load our website or web-based app. Cookies allow a website or a third-party application to securely recognise your device. Some cookies are deleted when you shut your browser ("session cookies"), whilst others remain on your device until they expire or you delete them from your cache ("persistent cookies").
2. How We Use Cookies
Our platform uses both first-party and third-party cookies for several carefully considered reasons. We group these into the following categories:
- Essential Cookies: These cookies are critical for the mechanical operation of our service, such as verifying identity and keeping user accounts secure during active sessions.
- Performance & Analytics Cookies: We utilise specialised metric providers to collect insight regarding the general performance of our product, such as the duration of page visits and any encountered error messages, allowing us to maintain enterprise-grade reliability.
- Functionality Cookies: Also known as preference cookies, these allow our platform to retain a user's bespoke dashboard layouts, widget adjustments, and accessibility changes.
3. Third-Party Technologies
In certain cases, we leverage cookies provided by trusted third-party affiliates such as Hubspot or Google Analytics. These partners may place their own specific tags onto your browser to monitor platform performance patterns. Such data is inherently aggregated to prevent individual user tracking outside of core interaction statistics.
4. Your Browser Controls
You maintain full authority over the deployment of non-essential cookies. Modern browsers provide direct built-in settings allowing you to seamlessly delete or reject cookies completely. It's important to realise, however, that disabling essential cookies will prevent structural access to secure sections of the TrackMyMachines software suite.
5. Subsequent Policy Updates
As privacy guidelines and structural technology continuously mature, passing the necessity for cookies, we may periodically adjust this policy representation to ensure maximum global compliance correctly mirroring the tracking functions active on the current live product.